Ollie

My pet passed away the same day the food charge was deducted from my account. I would like to stop the order as it will be heartbreaking to receive it. Please cancel my account and refund my money.

I will make sure I check the delivery schedule! They were nice when I phoned, but I was not happy!

Need to reorder immediately stolen dog food. 12 out of 15 packs sent and received.

Then called November 11 as 12 packs were stolen and wanted to reorder and consumer service said it would be here today, the replacement..

Still havent received and Charlie Loves your food. Cant bare to disappoint him tomorrow, and impossible to write 100 characters!!!

I cannot update payment info on the app. The app is terrible.

Ollie needs to update their app, so customers don't have to call customer service. No one has time for this nonsense.

You are also deliberately making it difficult to leave a review by requesting a 100 characters. This is a s yr they to get people to not leave a message.

Dont tell me I will get it today if I wont! Keep looking for it and just tell me when so I can get other food to replace. Cant imagine someone would take Charleys dog food.!

My dog didn't like the food, and I had to throw all of it in the trash. I was recommended your food by acquaintances, and this was my first time trying it, but my dog didn't like it.

My dog doesn't like ground food; she prefers to eat food in chunks.

She likes eating meat when it's cut into pieces. And also, she doesn't like the probiotics that you sent us.

Send documents needed from me, and for 5 days I've called, including on past weekend Saturday to be exact, and none ever called me back or reached out to get the account unrestricted. Not happy as a customer.

Queenie stopped dating Ollie. We are trying to get her to eat other foods, and in three months, if she's back to normal, we will continue her Ollie food. Thank you, bye-bye.

My dog has more e energy! Your customer service is nonexistent!

Therefore, I'm trying to cancel subscription and there's no way to do it.

In order to speak with someone I have to pay$50.00? Stay away from this company!

I was not able to speak with anyone. Please cancel Henry's upcoming orders.

He prefers his canned food to Ollie food.

Also, please do not send chicken in Dolly and Ashira's next orders and send turkey instead. Thank you.

Jenny Ornsteen

When I tried to cancel my subscription, they asked me to put it on hold. I didnt realize that when you put it on hold they still bill you anyway I dont know why theyre not sending you the dog food.

They cant get my account information correct they didnt even send the email for the free collar. I had to call them to get.

They are very inconvenient service the portions they send out are tiny. I have a dog thats estimated to be 66 pounds not 12 the length of time that it takes to get the food after its paid for not ok

Books are in n a mess. They just poured them out the box.

People are afraid to touch them. The books will fall if touched. Love buying the booksThe bathroom is a mess broken toilet seat for 3 weeks. Seat on the floor.

RUDE.

The manager has some man working with her sometimes. He has a nasty attitudei.

Horrible service 2x and still didn't receive. I'm canceling!

Did not follow directions and food not received.

So I am canceling this. My number is 973-997-****.

Ollie cancelled my subscription which is what I had asked for. They were very polite and kind about it. Overall, my experience with Ollie was easy, friendly and professional.

You make it goddammit impossible to contact you by phone. Your voicemail says you're open noon to seven on Saturday.

It's 2 o'clock and nobody picks up.

Second, I am in the hospital, my sister has my dog.

I have 2 weeks of your food in my fridge. And what you people consider a single meal is twice what my dog needs- typical of dog food companies who only care about pushing product.

I want the next order CANCELED.

Going forward, I am ordering on an " as needed" basis only.

This customer is tired of being overdelivered, over billed and ignored. Last chance, Ollie!